All You Need To Know
Your Pets Holiday at Barkroyal Boarding Kennels
All pets must be wormed with a broad spectrum all wormer every 3 months and be up to date with all heart worm prevention.
A hydrobath fee of $25 will be charged if your pet is not clean or has fleas on arrival, and will be payable on or before departure. We offer a complimentary hydrobath to all guests staying in our Luxury Accommodation. Guests staying in Standard Accommodation receive a complimentary hydrobath with a minimum stay of 4 days. Hydrobaths include a flea and tick wash, blow dry, ear clean, eye clean and cologne spray. If you do not wish for your pet to be hydrobathed please notify staff at check-in.
Barkroyal’s trained staff can administer and monitor medication for $3.00 per day. We do appreciate if medication can be provided in non breakable containers with instructions.
Barkroyal’s trained staff can administer all injections for $5.00 per injection within office hours (8am – 5pm). We do not administer injections after hours.
SPECIAL DIETARY NEEDS AND PROVIDING PETS OWN FOOD
If your pet has dietary needs, which may including feeding food you will provide, please portion all meals into separate disposable bags/containers labelled with your PETS NAME and DATE and AM/PM. It does take us extra time to feed and monitor food that you have provided and therefore charge extra to do so. This is a complimentary service for guests staying in our luxury accommodation. For all other guests there is a $3.00 per day service fee.
If you require extra grooming including clipping, hydrobathing, maintenance brushing/grooming, ear cleaning or nail clipping we can provide this at an additional charge.
For the safety of our guests and staff at the Barkroyal, we DO NOT accept dogs that display or have displayed ANY signs of aggression towards other dogs or humans.
Should your pet require veterinary attention, all costs will be passed directly onto you to be payable on or before departure. (refer to Barkroyal Terms & Conditions)
BARKROYAL TERMS & CONDITIONS
At check-in you will be required to sign our boarding kennels Terms & Conditions. They set out our requirements and policy’s so please read them carefully as your pet will not be permitted to board unless they are acknowledged and signed. They are available at reception for your perusal at any time.